Following curbs have been introduced by Indian Railways on online train ticketing to inter-alia keep a check on the activities of unscrupulous elements including touts:
i. There is a restriction of only one booking in one user login session and forced logging out of the user before another booking while booking of tickets between 0800 and 1200 hours except for return/onward journey tickets. This is applicable to all users including IRCTC agents but excluding defence booking under warrants only.
ii. Individuals are allowed only 2 tickets per user-id in a day (for Advance Reservation Period booking) from 0800 to 1000 hours.
iii. Individuals are allowed only 2 tickets per user-id in a day (for Tatkal booking) from 1000 to 1200 hours.
iv. Individuals are allowed only 2 Tatkal tickets per IP Address from 0800 to 1200 hours.
v. Maximum number of tickets allowed to an individual is 10 per month.
vi. Quick Book option is disabled from 0800 to 1200 hours.
vii. Booking are not allowed through e-wallet and cash awards from 0800 to 1200 hours.
viii. Agent booking is restricted from 0800 to 1200 hours except certain relaxations in the case of Rail Travellers Service Agents (RTSAs).
ix. Provision of Captcha has been made in Registration, Login and Booking page to check fraudulent booking through automation software.
x. In order to prevent alterations in the contents of Electronic Reservation Slip(ERS), the necessary technical changes to disable modification of pre-issued tickets have been implemented.
This information was given by the Minister of State for Railways Shri Manoj Sinha in written reply to a question in Rajya Sabha today.